Betting Rules

General betting principles

By placing a bet, you confirm that you have read and accepted the applicable rules and understand the nature of the wager. You are responsible for checking your selection, stake, odds, bet type and any other information displayed before confirming the bet. A bet should only be placed when you are satisfied that all details are correct.

Betting services may be subject to availability, applicable Australian laws, licence conditions, technical requirements and internal risk controls. Some products, markets, events or features may not be available to every player or in every location. Golisimo Casino may apply restrictions where required by law, regulation, a sporting body, a payment provider or an integrity requirement.

Player responsibility

• You must provide accurate and current account information and keep your login details secure.
• You must use only your own account and must not allow another person to place bets through it.
• You must check that you are permitted to use betting services in your location before registering or placing a wager.
• You must not place a bet if you are under the applicable legal gambling age.
• You must not place bets while affected by alcohol, medication or any other substance that may impair your judgement.
• You should set personal spending and time limits before you begin and stop when those limits are reached.

A bet is not an investment and does not provide a guaranteed return. Past results, published statistics, displayed form and previous wins do not predict future outcomes. You should only wager money that you can afford to lose and should never borrow money, chase losses or treat gambling as a way to solve financial problems.

Event outcomes and settlement

Markets are settled using the official result or other recognised result source specified for the event or market. The result used for settlement may not always be the same as an immediate live display, commentary feed or unofficial report. If an official result is changed after settlement, the bet may be reviewed where the applicable rules allow this.

General settlement rules

• A winning bet is settled according to the accepted odds and the rules for the selected market.
• A losing bet is settled when the selection does not satisfy the relevant market condition.
• A void bet is cancelled for settlement purposes, with the stake handled according to the applicable rule for that market.
• A bet may be declared void if an event is abandoned, postponed beyond the permitted period, materially changed or cannot be settled fairly.
• The result of a multiple or combination bet may depend on the settlement of every selection included in the wager.
• Dead heats, ties, draws, non-runners and other special outcomes may be handled under the rules for the specific market.
• Where a market contains a stated time, score, margin, place or other condition, the selected outcome is assessed against that condition rather than against a different interpretation.

Players should read the individual market description before placing a bet, particularly where the market includes special conditions. Examples may include whether extra time counts, whether a match must be completed, which version of a result is used, or how a cancelled participant is treated. If no special condition is shown, the general event and betting rules apply.

Postponed, abandoned and changed events

If an event is postponed or rescheduled, bets may remain valid when the event takes place within the period and under the conditions specified by the applicable rules. In other circumstances, affected bets may be voided. A change to the venue, format, participants, scheduled duration or other material feature may also affect settlement.

Where a market has already been unconditionally determined, a later change to the event may not affect the settlement unless the relevant rules state otherwise. Each situation is assessed according to the market wording, the available official information and the requirement to settle bets consistently and fairly.

Account records, disputes and responsible play

Your account history is the main record of accepted bets, rejected requests, settlements, adjustments and other account activity. You should review it regularly and report any apparent error promptly. Account records may be retained and used for compliance, security, fraud prevention, dispute handling and other lawful purposes.

Raising a query or dispute

If you believe a bet has been recorded or settled incorrectly, contact Golisimo Casino through the support channel made available on the website. Include enough information to identify the account and transaction, such as the event, market, date, stake, selection and bet reference where available. Do not include your password or other unnecessary security information.

A review may involve checking system records, market wording, official event information, transaction data and any relevant communications. The outcome will be based on the applicable rules and available evidence. Some matters may require additional identity or account checks before information can be discussed or an adjustment can be made.

If a dispute cannot be resolved through the initial support process, the next steps will be described in the applicable complaints or dispute-resolution information. Nothing in these Betting Rules limits any rights or protections that apply to you under Australian consumer law or other applicable requirements.

Responsible gambling

Gambling should be treated as entertainment, not as a source of income. Consider setting deposit, loss, stake and session-time limits before playing. Take regular breaks, keep track of your spending and avoid gambling to recover previous losses. If gambling is affecting your finances, relationships, work, study or wellbeing, stop and seek independent support.

• Use the responsible gambling tools available through your account where appropriate.
• Consider a temporary break or account restriction if you feel your gambling is becoming difficult to control.
• Speak with a trusted person or a qualified support service if you are concerned about your gambling.
• Never ask another person to place bets for you or use another person’s account to continue gambling.
• Remember that you can stop playing at any time; a winning outcome is never guaranteed.

These Betting Rules are general information and may be supplemented by product, market or promotional conditions displayed on the website. If there is an inconsistency, the specific rule for the relevant market and the applicable Terms and Conditions will generally govern the wager, subject to applicable law. Rules may be updated from time to time, so players should review the current version before placing bets.