Responsible Gaming

Golisimo Casino supports a balanced approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. This page explains practical steps you can take to stay in control, recognise potential concerns and access support when you need it.

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Gamble for entertainment, not income

Gambling involves risk, and there is no guaranteed way to win. Every wager can result in a loss, regardless of previous results, a game’s apparent pattern or how long you have been playing. A win does not mean that another win is due, and a loss does not make a future win more likely. Make decisions based on your own budget and circumstances rather than on expectations of a particular result.

On this page

Gamble for entertainment, not income Tools to help you stay in control Recognising when gambling may be a problem Getting help and protecting yourself

Only gamble with money that you can afford to lose after essential costs have been covered. This includes rent or mortgage payments, food, utilities, transport, education, debt repayments and other household commitments. Gambling money should never come from money set aside for necessities, savings, investments or emergencies. Do not borrow money, use credit intended for essential expenses or sell personal items to continue gambling.

Before you begin, decide how much time and money you are comfortable spending. Treat those amounts as a firm limit, not as a target. If the limit is reached, stop playing, even if you feel that a win may be close. Avoid making new decisions while you are upset, tired, stressed or affected by alcohol or other substances. Your judgement may be reduced in these situations.

Set a gambling budget that is separate from your everyday spending.
Decide how long you will play before you start and take regular breaks.
Keep track of deposits, wagers and losses rather than relying on memory.
Never chase losses by increasing your stakes or playing for longer.
Do not gamble to escape problems, change your mood or recover money quickly.
Keep your account details and payment methods secure.
Only use gambling services that are lawfully available to you and comply with applicable Australian requirements.

Gambling outcomes are determined by chance or by the rules of the relevant game. Strategies, systems, tips and claims about being due for a win cannot remove the risk of losing. Take a break when gambling stops feeling enjoyable or begins to affect your daily life.

Tools to help you stay in control

Planning your limits in advance can make it easier to follow them. Depending on the account and features available to you, responsible gaming tools may include deposit limits, wager or loss limits, session reminders, reality checks, time-outs and account closure or self-exclusion options. These tools are intended to support your decisions and should be used before gambling becomes difficult to manage.

Set financial limits

A deposit limit can restrict the amount added to an account over a chosen period. Other limits may help control wagering or losses. Choose an amount that fits comfortably within your personal budget. A limit should not be based on the amount you hope to win, and it should not be increased simply because you have lost. If a tool has a waiting period before a change takes effect, continue to follow the lower limit until the change is active.

Set time limits and take breaks

Decide when your session will end and use reminders where available. Take time away from the screen, move on to another activity and avoid playing continuously. Regular breaks can help you review how much time and money you have spent. If you find that you are ignoring reminders, losing track of time or returning immediately after stopping, consider a longer break or account restriction.

Use a time-out or self-exclusion

A time-out can prevent access for a temporary period, while self-exclusion is a stronger step for people who want to stop gambling for longer. If you choose self-exclusion, follow the instructions provided through the website or available account support channel. Do not open another account or use another person’s account to get around a restriction. Ask people you trust to support your decision and remove gambling applications or saved payment methods if that will help.

Account restrictions are one part of a broader plan. They may not resolve financial, emotional or relationship difficulties on their own. Consider speaking with a qualified gambling counsellor, financial counsellor, health professional or trusted person as well.

Recognising when gambling may be a problem

Problem gambling can affect anyone, regardless of age, income, occupation or past experience. It may develop gradually, and you do not need to wait for a serious crisis before asking for help. The important question is whether gambling is affecting your choices, wellbeing, finances or relationships.

Consider taking a break and seeking support if any of the following statements apply to you:

You spend more time or money gambling than you planned.
You increase your stakes because smaller bets no longer feel satisfying.
You repeatedly try to win back money that you have lost.
You hide your gambling, deposits, losses or account activity from family or friends.
You feel restless, irritable or worried when you try to stop.
You think about gambling during work, study, sleep or family time.
You miss bills, appointments, responsibilities or social activities because of gambling.
You borrow money, use credit, take money from savings or sell possessions to gamble.
You gamble when you are stressed, lonely, depressed, angry or under the influence of alcohol or other substances.
Gambling causes arguments, loss of trust or difficulties in close relationships.
You feel regret after gambling but return to it soon afterwards.
You believe gambling is your only realistic way to improve your financial situation.

One or more of these signs does not mean that you have a diagnosis, but it is a reason to pause and review what is happening. Stop gambling, avoid further deposits and speak with a qualified support service. A trusted family member or friend can help you make a plan, protect essential funds and stay accountable.

If gambling is affecting your mental health, speak with a doctor or another qualified health professional. If you feel at immediate risk of harming yourself or someone else, contact emergency services or obtain urgent help in your area. Do not remain alone with an immediate safety concern.

Getting help and protecting yourself

Support is available, and asking for help is a practical step rather than a failure. In Australia, you can look for a recognised gambling support service in your state or territory, speak with a financial counsellor or contact a health professional. Support may be available by phone, online, in person or through counselling services. Choose an option that suits your circumstances and ask about confidential support for gambling concerns.

If you are concerned about someone else, approach the conversation calmly and without judgement. Explain what you have noticed, listen to their experience and encourage them to seek professional support. Do not provide money to cover gambling losses or take responsibility for managing their gambling alone. You can also seek advice for yourself about setting boundaries and protecting shared finances.

Practical steps you can take today

Stop gambling and do not make another deposit while deciding what to do next.
Review recent account activity and work out the total amount of time and money spent.
Set the lowest suitable deposit, loss or wagering limit available to you.
Use a time-out, self-exclusion or account closure option if you need a stronger barrier.
Remove saved payment details and block gambling-related notifications where possible.
Tell a trusted person what is happening and ask them to support your plan.
Contact a recognised Australian gambling support service, financial counsellor or health professional.
Make a simple budget that prioritises housing, food, bills, debts and other essential costs.

Golisimo Casino encourages players to use the responsible gaming options displayed on the website and to contact the available support channel if they need help with an account restriction or self-exclusion request. Do not provide passwords, payment details or other sensitive information to anyone claiming to offer help unless you have verified that you are using an official channel.

Players must meet the applicable minimum age requirement and should only participate where permitted by law. Parents and guardians should take steps to prevent children from accessing gambling accounts or devices. Keep account credentials private, use appropriate device security and log out when you have finished. Responsible gambling is an ongoing choice: set limits, take breaks, notice changes in your behaviour and seek support early.